3 Employee Training Tips for Managers by Mary G. White When you became a manager, there's a good chance that you didn't realize that providing employee training would become a major portion of your job. However, it's a fact that teaching is an essential function of every managerial job. When you're in charge of managing and motivating other wo...
Spotlight on Leadership: How to Achieve Exceptional Team Performance by Liz Bywater, PhD We live in extraordinary times. The economic, social, and political landscapes are in flux across the globe. Job security is on the decline. People are working harder than ever, taking on more responsibility, with fewer resources, and feeling tremendous pressure to perform.
There has n...
Lead or Be Led by Chris Makell It’s a well worn line in the history of business…you either lead or be led. But you and I both know that leadership has so many levels, angles and dimensions. Today you can lead, tomorrow - led.
So as a leader, you are called upon to lead, daily. It is part of who you are. You are provi...
Step Boldly! by Chris Makell This year over ½ million managers will enter new positions in Fortune 500 companies alone. And certainly with the challenges this economy presents, that number could be larger! This shift may include taking on new leadership roles or starting your own business. In any case, it requires bot...
The “Vision Thing” - Critical to Accelerating Women’s Careers by Suzanne Bates In today’s economic environment, companies need great leaders. Yet lately much public conversation has focused on whether our economic crisis has been partly the result of too much “leadership testosterone,” both on the trading floors and in the boardrooms of banks and investment firms. Wo...
Why Leadership That Counts Is Needed Now, More Than Ever… by Chris Makell Lehman Brothers, AIG, Bank of America buys Merrill Lynch, the housing crisis, mortgage mess, fuel and food costs, on and on…
While it looks dire, the times are creating opportunities for more people to become true leaders – not just in business, but in their lives. Let’s examine leaders...
Eight Steps To Soften The Blow When You Have To Fire Someone by Ramon Greenwood Firing people is a tough and unpleasant task no matter how you slice it and dice it. Career paths are disrupted. Hopes for career success are dashed.
But when it's necessary, there are eight steps you can take to soften the blow:
1. Deliver the bad news in a face-to-face meeting when...
Communication Strategies for Uncertain Times by Liz Bywater, PhD Like millions of Americans - perhaps like you - I sat in front of the television on January 22nd, watching the inauguration of the 44th President of the United States. I listened with rapt attention to the speech of the new Commander in Chief, eagerly awaiting words of strength, direction,...
Executive Search - What is it Worth? by Bob Corlett We just completed a Deputy CFO search for a nonprofit client. They liked the candidate pool so much, they actually hired two people – and paid us one fee. A traditional search firm would have charged at least three times more than we did – for just one placement. As you might imagine, savi...
The Recession Survival Guide - It’s “Trade-In” Time by Bob Corlett Ok, we’re in a recession - it’s official. So fear and panic are evident in decision-making and mostly we see people frozen in place. Waiting to see what happens. And not driving results.
Do you know who in your organization will get you through the downturn? Look around. Your top perfo...
You Can’t Afford Mediocre People in a Recession, but Surprise! Now You Can Finally Afford Great Ones... by Bob Corlett Employers should always demand top performance from their employees, but in good times you can get away with having a few mediocre people on your team. As long as they don’t break anything, they can come to work every day and enjoy the “rising tide” of increased opportunities. After all, a...
How Do You Handle Complaints? I Thought So... by Alice Adams I don’t care how long you’ve been in the business or what a nice person you are. It doesn’t matter. Human nature causes all of us to have a problem when someone complains about us – what we didn’t do correctly…or what we did do that they didn’t like.
So how do we handle these nasty intr...
The Best Way to Communicate in the Workplace by Lindsey Pollak Today's wireless world offers an endless array communication choices, giving businesses and individuals a myriad of efficient options to keep in touch with the rest of the world. But in many cases, the proliferation of choices has also blurred the rules of professional protocol.
The wa...
There’s Nothing Soft About Soft Skills by Kathy Bornheimer The term soft skills has been around for decades. This concept is now being increasingly highlighted in many professional development or business articles in the past few years. What does this term or concept actually mean?
I have always substituted the phrase soft skills with the parad...
Class is Earned and Learned by Valerie Sokolosky People notice more about you than you might think.
One of my favorite clients shared, recently, that she was so appreciative of having a boss who walked his talk and was a leader everyone respected and enjoyed working for. “It’s the little things people notice and appreciate about him,...
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The mission of the 21st Century Workforce Office is to ensure that all American workers have as fulfilling and financially rewarding a career as they aspire to have and to make sure that no worker gets left behind in the limitless potential of the dynamic, global economy of this new millennium.
Committed to designing and implementing constructive, innovative, and effective organizational solutions to business challenges, the company brings the best state of current knowledge to every situation, while drawing on the experience and intellectual capital of its consulting resources.
MRA partners with the business community at large to create human resource solutions that meet business challenges. From training to creating a total compensation system and from assessments to outsourcing reference checking, MRA will work with you as part of your team to make your business more efficient, competitive, and profitable.